Refund policy

Last updated: August 11, 2026

This Refund and Return Policy applies to purchases made from Easygoing Covers, operated by Wuhan Mai Shiqi Trading Co., Ltd.

30-day return window

You may request a return of an eligible standard-size product within 30 calendar days after the carrier records the order as delivered. The product must be unused, unwashed, unaltered and returned with its original packaging, accessories and components. Proof of purchase is required.

Requesting authorization

Before sending any product, email www166668888@gmail.com or use our contact form. Include your order number, the product concerned, the reason for the request and, where relevant, clear photographs.

All returns require written authorization. Approved returns are sent to China. The exact return address and instructions are provided after the request is approved. Do not send a return to our public business address, the address printed on the original parcel or any other address unless our support team instructs you to do so. Unauthorized returns may not be accepted.

Return shipping and fees

For a standard return that is not caused by damage, a manufacturing defect or an incorrect item, the customer is responsible for tracked return shipping to China. International return shipping can be significant, so please obtain a carrier quote before sending the parcel. We do not charge a restocking fee.

If a product arrives damaged, has a manufacturing defect or is not the product ordered, Easygoing Covers will bear the reasonable return or replacement shipping cost. Contact us promptly with the order number and clear photographs of the product, packaging and shipping label, and retain the packaging until the matter is resolved.

Custom and made-to-order products

Custom-size, personalized and made-to-order products are final sale for non-quality-related reasons. This restriction does not apply when the product arrives damaged, has a manufacturing defect, is incorrect or differs materially from the approved order specifications, or when applicable law requires otherwise.

Refunds

After an authorized return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. PayPal, banks and card issuers may require additional time to post the refund. Original outbound shipping charges may be non-refundable for standard returns, but this does not apply when the return is caused by damage, a manufacturing defect or an incorrect item.

If an approved refund has not appeared within the timeframe stated by your payment provider, contact us at www166668888@gmail.com or +86 189 6212 7269.

Nothing in this policy limits any non-waivable rights available under applicable consumer protection law.